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From then on, we'll send you your bill on the same date every month.There are a few reasons why you might find extra charges on your bill.Here are some of them: Non-inclusive calls or texts.Your minutes or texts package covers calls or texts to any UK standard rate fixed number (so that's numbers beginning 01, 02 and 03), or to any UK mobile number.You must pay off your loan in full in order to upgrade your handset. You can upgrade if you’ve got a month left on your contract (we’ll text you don’t worry – unless you’ve asked us not to).And you can always log into Your Account to find out if you’re due an upgrade too.

It'll include your first monthly charge, as well as all your call details up to the billing date.In July 2006 the company purchased Virgin Mobile UK, creating the first "quadruple-play" media company in the United Kingdom, offering television, internet, mobile phone and fixed-line telephone services.In November 2006 the company signed a deal with Sir Richard Branson to license the Virgin brand for the combined business.If your payment is late or received after we've created your next bill, you may receive a late payment charge.Sometimes a payment doesn't reach us in time to show up on your latest bill.

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